itsmartsupport.com

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.

SEO

URL

Domain : itsmartsupport.freshdesk.com/support/home

Character length : 41

Title

Support : IT Smart Solutions Support

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://itsmartsupport.freshdesk.com/robots.txt

User-agent	Disallowed for the search engines
*	/support/search /support/tickets/ /support/login/ /login/normal/ /helpdesk/ /public/tickets/

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Support : IT Smart Solutions Support

Character length : 36

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 5%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
1	2	1	0	0	0

Heading structure in the source code

<H1> IT Smart Solutions Support
<H2> How can we help you today?
<H2> Knowledge base
<H3> General

Word cloud

cookies6
freshdesk4
solutions3
disable3
policy3
support2
altogether2
just2
some2
ticket2
search2
them2
home2
privacy2
how2
help2

Keyword matrix

word	title	descriptions	heading
cookies
freshdesk
solutions
disable
policy
support

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 1 images on this web page.

Good! Every image has an alternative text attributes set on this website.

Readability

Flesch–Kincaid Grade Level

3.50

Flesch Reading Ease

83.40

Coleman Liau Index

9.00

Automated Readability Index (ARI)

2.20

Dale–Chall Readability

4.10

SMOG Index

8.30

Spache Readibility

4.80

Number of letters

733

Number of words

174

Number of sentences

Average words per sentences

Number of syllables

238

Syllables in words

247

Average syllables in words

1.37

Number of words in first three syllables

Percentage of word / syllables

10.34

Words not in Dale-Chall easy-word list

Words not in Spache easy-word list

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Good! The website uses printer-friendly CSS.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Good! No nested tables found.

Number of HTTP resources

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files

https://assets1.freshdesk.com/.. /portal_head-c065e7cc94613bc4470bc979ee17...
https://assets3.freshdesk.com/.. /prism-a870c8ca373529602d79d6937fb38f46.j...

List of render blocking css files

https://assets3.freshdesk.com/.. /portal_utils-db9cc7f06181ea484b07bed6c31...
https://itsmartsupport.freshdesk.com/support/theme.css?v=1459431618
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300it...

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

https://assets5.freshdesk.com/assets/cdn/portal_head-c143beea57cd26a10a036a485a81ff26.js
https://assets9.freshdesk.com/assets/cdn/prism-c063bdbef05ae1e746d44edb95beb743.js
https://assets2.freshdesk.com/assets/cdn/portal_bottom-d279d2c094c3c06c69a03345d35648e4.js
https://assets8.freshdesk.com/assets/cdn/redactor-009bd512df09133c59ee61c72944b188.js
https://assets7.freshdesk.com/assets/cdn/freshfone_portal-35d7d37cfe792f52b0624c217d6c918e.js
https://assets8.freshdesk.com/assets/cdn/lang/en-9c73ae30728bad55ceda3b9fbeecd073.js

File size of all javascript files combined

1.07MB

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

https://assets1.freshdesk.com/assets/cdn/portal_utils-df6f96215f3fb8e21ffbdabb8b53091e.css
https://assets1.freshdesk.com/assets/cdn/portal_print-262b6789aa974d42a8ce844dfdea193f.css
https://itsmartsupport.freshdesk.com/support/theme.css?v=1459431618

File size of all css files combined

384.14KB

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

16.00KB

Gzip compression

Your site uses compression.

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
https://assets3.freshdesk.com/.. /dynamic-icon-s85b95186ce.png	Expiry time is not specified
https://assets8.freshdesk.com/.. /dynamic-icon-s85b95186ce.png	Expiry time is not specified
https://s3.amazonaws.com/.. /NLOGOSONLY.png	Expiry time is not specified

Speed test – Images

File size of all images combined

13.23KB

Image optimisation

You can save 364B (25% compression) by optimising the images below:

By lossless compressing the https://s3.amazonaws.com/.. /NLOGOSONLY.png you can save 364B (25%) data.

Links

We found a total of 14 different links.
Internal links: 11
External links: 3

External links:

Link text (anchor)	Link strength
https://ITSmartSupport.FreshDesk.com
Privacy Policy
Help Desk Software

Internal links:

Link text (anchor)	Link strength
Login
Sign up
https://itsmartsupport.freshdesk.com/#
Home
Solutions
New support ticket
Check ticket status
General
FAQ 0
Getting Started 0
Cookie policy

Website security

52.22.109.192

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

knbtechs.com

customersupportteam.com

theticketsystem.com

Icons

Favicon

Good! The website uses favicon.

Typos

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SEO report of itsmartsupport.com